1.No order cancellation after restaurant has confirmed the order or after 5 minutes of placing the order,Whichever is earlier.
2.In exceptional cases of order cancellation,money will be refunded only to the FudBasket Wallet.The money will be refunded after deduction Rs 10 as cancellation fees or Rs.10 will be added to the next order in case of cash on delivery orders.
3.In the unlikely event of an item on your order being unavailable,we will contact you on the phone number provided to us at the time of placing the order and inform you of such unavailability.In such an event you will be entitled to cancel he entire order ad shall be entitled to a refund without any deduction or any addition to the next order.
4.In case of cancellation of order from restaurant or FudBasket no cancellation charges will be charged.
5.In case of table booking at the restaurants no money will be refunded for cancelling the table booking.
6.We reserve the right to cancel your order in the following circumstances:
(i)in the event of designated address following outside the delivery zone offered by us;
(ii)failure to contact you by phone or email at the time or confirming the order booking;
(iii)failure to deliver your order due to lack of information,direction or authorization from you at the time of delivery;or
(iv)unavailability of all the items ordered by you at the time of booking the order;or
(v)failure due to reasons beyond our control or attributable to the vendor.